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Frequently ASKED QUESTIONS

How is my order shipped?

Orders are shipped as soon as I finish them, or till the date that we discussed. I need time for making as these are the handmade orders, and it can be an orders turn. So, you should inform me of your time frames.

I ship by Registered Mail, or UPS express shipping – on your request – if you need it in rush (it’s more expensive)

How long does it take for my order to reach me?

Typical, UK and EU orders take between 9-12 days after dispatch. Shipping to the US usually near 9-15 days, to Australia and New Zealand – 14-35 days.

Shipping by UPS express: 2-4 days to EU and US, 3-6 days to Australia.

Which countries do you ship to?

I ship worldwide by Registered Mail or by UPS express – on your request. You will receive the tracking number in both options.

How do I track my order?

You will receive the notification with the tracking number after I ship your order. And you can track it on web tracking services. Or ask me if you can’t do this and I will help you.

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